ReadyMix 365 Privacy Policy

Last Updated: January 15, 2025

This Privacy Policy is part of the Agreement between you ("User" or "You") and ReadyMix365 LLC ("Company," "We," or "Us") governing your access to and use of ReadyMix 365 Cloud ERP ("Service"). By accessing or using the Service, you agree to be bound by the terms below. If you do not agree to these terms, do not use the Service.

ReadyMix 365 LLC ("we," "us," or "our") is committed to protecting the privacy and security of your personal data. This Privacy Policy explains how we collect, use, and share information when you use our software-as-a-service (SaaS) enterprise resource planning (ERP) solution ("Service").

1. Information We Collect

We collect various types of information to provide and improve our Service, including:

• Personal Information: When you sign up for our Service, we may collect personal information such as your name, email address, phone number for user registration, as well as your company name.
• Usage Data: We collect information about how you interact with our Service, such as login activity, pages viewed, and actions taken within the platform to effectively process available functionalities and routines.
• Device and Technical Data: We collect information about the device you use to access the Service, including your IP address, browser type and operating system for statistical usage.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide and maintain our Service.
• To personalize and improve your experience.
• To communicate with you regarding updates, offers, and support.
• To monitor and analyze usage and performance to enhance our Service.
• To comply with legal obligations and resolve disputes.

3. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information. However, we may share your data in the following instances:

• Legal Compliance: We may disclose your information if required to do so by law or in response to valid legal requests (e.g., a court order or government investigation).
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner upon your approval.

4. Data Security

We implement industry-standard security measures to protect your personal data, including encryption, firewalls, and secure access controls. However, no method of transmission over the Internet is completely secure, and we cannot guarantee the absolute security of your information — especially regarding user-end infrastructure such as computers, hard drives, local networks, and user password personal handling.

5. Your Rights and Choices

You have the right to:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request correction of any inaccuracies in your data.
• Deletion: Request that we delete your personal information, subject to legal obligations.
• Opt-Out: You may opt out of marketing communications at any time by following the unsubscribe instructions in our emails or contacting us directly.

6. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, and to fulfil our daily cloud infrastructure backup strategy, unless a longer retention period is required or permitted by law.

7. International Data Transfers

Your personal information may be transferred to and processed in countries outside your jurisdiction, by third-party providers such as Google Maps. By using our Service, you consent to such transfers in accordance with this Privacy Policy.

8. Children's Privacy

Our Service is not intended for children under the age of 15. We do not knowingly collect or solicit personal information from children. If we learn that we have collected personal information from a child, we will take steps to delete that information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

ReadyMix 365 LLC
601 Innovation Way
Daytona Beach, FL 32114
United States of America
support@readymix365.com